PrivacyPolicy

1Collection of Personally Identifiable Information

We collect personal information that is necessary for providing our products, clinical literature, and therapeutic services. This information may include, but is not limited to:

• Identity & Contact Details: Name, email address, telephone number, physical shipping and billing address.
• Demographic Information: City, postal code, region, personal preferences, and clinical product interests.
• Dermatological & Health Concerns: Information you voluntarily share regarding skin concerns, physiological indications, or product usage preferences via inquiry forms.

We collect information through multiple channels including website inquiry forms, email communications, telephone calls, customer support touchpoints, and voluntary surveys.

Whenever possible, we collect information directly from you and notify you of the purpose of collection. If you choose not to provide requested information, we may be unable to provide the formulation, inquiry fulfillment, or expected level of service.

2Use & Disclosure of Information

We use your personal data primarily to deliver, improve, and administer our healthcare products and digital services. Specifically, this includes:

We treat your information as strictly confidential. We do not sell, trade, or rent your personal information to third parties. Data may be disclosed strictly under the following circumstances:

• Trusted Service Partners: Vetted third parties who assist us in operating our digital infrastructure, conducting fulfillment, or servicing customers under strict contractual confidentiality obligations.
• Legal Compliance: When disclosure is mandatory to comply with Indian statutory laws, court orders, or governmental directives, or to protect the vital rights, safety, and property of Phasecor or others.
• Aggregated Non-Personal Data: Anonymized statistical information may be utilized for clinical research, web analytics, and operational metrics.

3Use of Cookies & Digital Identifiers

Our website utilizes cookies (small data files placed on your browser or device) to deliver an optimized browsing experience. Cookies allow Phasecor to:

• Remember your regional preferences and active sessions.
• Analyze aggregate website traffic patterns, navigation speeds, and popular formulation views.

You can configure your browser to decline or selectively disable cookies. Please note that disabling essential cookies may impact certain interactive functionalities on the site.

4Data Security & Retention Safeguards

We implement robust technical and managerial safeguards, including SSL/TLS 256-bit encryption in transit, strict access control protocols, and isolated database storage to protect your personal information against unauthorized access, loss, alteration, or misuse.

Personal data is retained only for as long as necessary to fulfill the operational, clinical, and legal purposes for which it was gathered, or as mandated under Indian drug regulatory and taxation archiving requirements.

6Links to Third-Party Websites

Our website may contain links to external websites, including clinical databases, medical journals, regulatory portals, or e-commerce store platforms. Phasecor is not responsible for the privacy practices, policies, or content of these external domains. We encourage you to review the privacy notices of any external site you visit.

7Your Consent & Policy Revisions

By accessing Phasecor Healthcare’s digital properties or submitting your information through our contact channels, you consent to the collection, processing, and storage of your information as delineated in this Privacy Policy.

Whenever changes are introduced to this document, the updated text will be published on this page with an updated “Last Updated” date.